Workshop & Course Descriptions


Starting a Lean R&D Initiative

WORKSHOP — FULL DAY

Abstract
Although there is no universal recipe on how to start a successful lean transformation, there are principles and experiences that help companies get off to the right start.

Description
One of the most frequent questions asked at lean R&D conferences is, “How should I get started?” Unfortunately, this is also one of the most neglected subjects in lean publications. What makes it so hard to answer this question is R&D diversity: different products/services, industries, cultures, etc. False starts are to blame for most unsuccessful and abandoned transformations. In this workshop, common problems and challenges when starting a lean initiative will be shared, as well as tips for how to overcome them.

The workshop focuses on the following topics:

  • Assess the situation and gaps in your company or organization
  • Principles of good change management
  • How to create the appropriate lean R&D environment
  • Basic lean product development principles
  • Roadmap for a successful lean R&D implementation
  • How to engage the people in the transformation
  • R&D tools, including SWOT (strengths/weaknesses/opportunities/threats) analysis, knowledge management, value-stream recognition, and change management

By attending this workshop, what will attendees be able to do upon returning to work on Monday?

  • Plan and lead a successful lean implementation
  • Correct the course of an ongoing transformation
  • Remedy problems in the current transformation

Level of appropriate lean experience for workshop participants:

  • Entry Level (0 to 2 years)
  • Intermediate (3 to 5 years)

Who should attend this session:  

  • Leaders, managers, and practitioners in R&D organizations
  • People engaged in non-manufacturing processes (banks, insurances, healthcare, etc.)

Introduction to Lean Product Development

WORKSHOP — FULL DAY

Abstract
This workshop explains the basic principles of lean product development with simulations, interaction, hands-on activities, and examples.

Description
Lean thinking has not found the interest in R&D organizations that it deserves, despite many companies capturing even higher rewards by applying lean to R&D and innovation creation processes than in manufacturing. Other myths that have been refuted are that lean stifles creativity and that lean principles, which have proven successful in manufacturing, do not apply in an R&D environment.

This workshop teaches the basic lean principles that apply to a non-manufacturing process (R&D, transactions, services, etc.) in a hands-on and fun learning event.

The workshop focuses on the following topics:

  • Why and how lean should be applied to R&D and innovation creation
  • Prerequisites (organization, collaboration, etc.)
  • Separating R&D into different processes (creative and execution)
  • The most important lean principles that apply to both R&D processes
  • A roadmap for successful implementation
  • How to engage people in a major change like this
  • Simulations and hands-on exercises
  • Lean product development tools, including value/waste identification, value-stream analysis, continuous improvement, knowledge management, and visual management

By attending this workshop, what will attendees be able to do upon returning to work on Monday?

  • Start a major lean initiative in R&D or refocus an existing initiative
  • Identify the most important components of a lean innovation process and where to focus
  • Engage people in the lean transformation

Level of appropriate lean experience for workshop participants:

  • Entry Level (0 to 2 years)

Who should attend this session:  

  • Leaders, managers, and practitioners in R&D organizations
  • People engaged in non-manufacturing processes (banks, insurances, healthcare, etc.)

1,500 New Products Every Year – On Time and On Target

WORKSHOP — FULL DAY

Abstract
This workshop teaches the principles that help the Goodyear Tire & Rubber Co. launch 1,500 new products every year, on time and on target. The content is based on the book Lean-Driven Innovation.

Description
The workshop describes how Goodyear develops and launches more than 1,500 new products every year. After applying lean principles, product development on-time performance increased to over 90%; development times were reduced by 75%; and throughput increased by a factor of 3X.

The workshop teaches the foundational lean principles through hands-on exercises and real-life examples, and follows the implementation roadmap that Goodyear used in its Global Innovation Centers.

The workshop focuses on the following topics:

  • How to launch 1,500 new products every year, on time and on target (Goodyear Model)
  • Lean principles to speed up the product development process by 70%
  • How to engage the people who do the work in the lean transformation
  • The principles to increase efficiency by a factor of 3X
  • Examples and best practices of the Goodyear process
  • A roadmap for implementing lean processes in any organization
  • Lean product development tools, including value-stream mapping, knowledge management, lean project management, flow analysis and management, cadence, visual planning and visual management, pull, kanbans, and continuous improvement

By attending this workshop, what will attendees be able to do upon returning to work on Monday?

  • Apply lean thinking to their own product development process
  • Develop a roadmap that guides and grows lean product development in their own organizations
  • Engage the people in the transformation and the new process

Level of appropriate lean experience for workshop participants:

  • Intermediate (3 to 5 years)
  • Advanced (6+ years)

Who should attend this session:  

  • Leaders, managers, and practitioners in research and development (R&D) organizations
  • People engaged in an R&D process

Advanced Lean Product Development

WORKSHOP — FULL DAY

Abstract
This workshop teaches the advanced principles of lean product development with hands-on activities, simulations, and examples.

Description
For this workshop it is assumed that participants know at least the basic concepts and tools of lean product development.

The workshop examines the five stages of the “Lean Wheel,” which represents a proven path for starting and/or improving a lean initiative:

  1. Identification of customer value and waste
  2. Understanding the value stream through gemba observations
  3. Application of flow methods to create a stable and faster process
  4. Application of pull techniques (e.g., kanban) and standardization
  5. Continuous improvement of the lean process and striving for perfection

The workshop also addresses other lean concepts related to lean product and process development and subjects such as organization forms and knowledge management.

The workshop focuses on the following topics:

  • The prerequisites of a good lean product development process
  • Five stages of the Goodyear Wheel that guide a lean initiative
  • Implementing a continuous improvement system
  • Basic principles of knowledge management and other lean product development tools
  • Lean tools and principles, including the Goodyear Wheel, value-stream mapping, advanced knowledge management, lean project management, flow management, Little’s Law, cadence, visual planning and visual management, pull, kanbans, and continuous improvement
  • Many hands-on activities and simulations

By attending this workshop, what will attendees be able to do upon returning to work on Monday?

  • Efficiently roll out a lean R&D initiative
  • Re-energize an existing lean R&D initiative
  • Communicate and engage others in a proven roadmap for the improvement

Level of appropriate lean experience for workshop participants:

  • Intermediate (3 to 5 years)
  • Advanced (6+ years)

Who should attend this session:  

  • Leaders, managers, and practitioners in R&D organizations
  • People engaged in non-manufacturing processes (banks, insurances, healthcare, etc.

Fast Innovation – The Lean and Agile Way

Under Development

Focus on the overall strategy/plan, priority and MVP – with the simulation but the simulation starts with the overall plan.


Lean Experimentation

Under Development

Run small experiments to:

  • Manage the risk of big change
  • Create people engagement
  • Help sell the initiative to leadership

Fast is Better Than Slow

WORKSHOP — FULL DAY

Abstract
This workshop teaches the lean principles that drive the speed in the development of new procucts, processes and services
Description
For this workshop it is assumed that participants know at least the basic concepts and tools of lean product development. The principles are taught by the use of many simulations and they are illustrated by examples and case studies

The workshop focuses on the key principles that can reduce the speed of development process by up to 75%. Key principles include:

  • Economic benefits of a fast process
  • Elimination of all waste that gets in the way
  • How flow can be established and maintained
  • How new (agile) and established principles (Theory of Constraints) can be leveraged for speed

The workshop focuses on the following topics:

  • Waste, flow, kanbans, pull ….
  • Cost of delay
  • Law of utilization, Theory of constraints
  • Managing uncertainty and variability ….
  • The use of knowledge
  • Many hands-on activities and simulations

By attending this workshop, what will attendees be able to do upon returning to work on Monday?

  • Understand the importance of speed and ability to identify opportunities in their current processes
  • Apply principles and tools right away and prepare the process and the organization for major speed improvements

Level of appropriate lean experience for workshop participants:

  • Intermediate (3 to 5 years)
  • Advanced (6+ years)

Who should attend this session:  

  • Leaders, managers, and practitioners in R&D organizations
  • People engaged in non-manufacturing processes (banks, insurances, healthcare, etc.

Lean-Driven Start-up Innovation

WORKSHOP — FULL DAY

Abstract
This workshop teaches the principles of lean startups within a company, using simulations, interactions, and examples. It applies to all businesses and services that want to become more innovative.

Description
Although lean has found widespread application in manufacturing and services, there have been very few sustained implementations in R&D — and even less in the innovation creation process. Lean startup thinking has energized some areas of application (e.g., software development), but manufacturing innovation has yet to fully embrace lean principles.

The resistance to lean and innovation is unfortunate: the benefits of applying lean principles to innovation or R&D — even at the fuzzy front end of the innovation cycle — can be much higher than what has been accomplished in traditional applications, such as manufacturing and services. Benefits include greater agility, more successful new products, better delivery, and much faster speed to market.

This workshop focuses on the following topics:

  • Why innovation is important in all industries, services, and processes
  • The lean principles that take an idea to a successful product
  • Examples and case studies of successful implementations
  • Key tools and features:
    • Quick learning cycles (agile, scrum)
    • Minimum viable products
    • Fail fast and often to succeed quickly
  • How to engage people in a lean transformation
  • Innovation and product development subjects, including understanding customer value, collaboration, critical questions, quick learning cycles, minimum viable products, concurrent development, agile, and scrum
  • Coaching participants through the creation of a virtual new product by using a sprint cycle (my version of a hackathon)

By attending this workshop, what will attendees be able to do upon returning to work on Monday?

  • Apply lean thinking to their innovation creation process
  • Develop a roadmap to allow everybody to be successful at efficiently creating innovative products, services and processes
  • How to engage the people in the transformation and the new process

Level of appropriate lean experience for workshop participants:

  • Entry Level (0 to 2 years)
  • Intermediate (3 to 5 years)
  • Advanced (6+ years)

Who should attend this session:  

  • Leaders, managers, and practitioners in R&D organizations
  • People engaged in non-manufacturing processes (banks, insurances, healthcare, etc.)

Lean-Driven Innovation – Games, Simulations and Exercises

WORKSHOP — Full Day, Half Day or 1.5 hour session

Abstract
This workshop shows participants how simulations, games and exercises can be used to teach lean innovation and product development. Participants will have experience the simulations and exercises in a hands on and fun workshop

Description
Many lean teachers and coaches have used hands on exercises to teach lean principles. Although there is an abundance of simulations and exercises in manufacturing and services, much fewer have been developed for product development and innovation. But there is number of proven activities that are popular and have been used by trainers.

Participants can experience activities from all phases of the innovation process, from the creative, lean start-up  through the set based concurrent knowledge creation phase to the flow/kanban based product development.

This workshop focuses on the following topics:

  • Lean start-up and idea creation/Lean Hackathon
  • Collaboration and value stream focus
  • Set based concurrent engineering
  • Efficient knowledge creation
  • Flow, Kanban, Speed
  • Change and people management
  • And many more

By attending this workshop, what will attendees be able to do upon returning to work on Monday?

  • Understand what simulations, activities, exercises they can use to teach lean principles
  • Have a deeper understanding of the lean principles thay are using or implementing

Level of appropriate lean experience for workshop participants:

  • Entry Level (0 to 2 years)
  • Intermediate (3 to 5 years)
  • Advanced (6+ years)

Who should attend this session:  

  • Leaders, managers, and practitioners in R&D organizations
  • People engaged in non-manufacturing processes (banks, insurances, healthcare, etc.)

From an Idea to a Successful Product

WORKSHOP — FULL DAY or 2 Days                                                                                            

Abstract
This workshop teaches the principles of lean innovation – from an idea all the way to a successful product or service. The workshop walks an idea through the 3 main phases of a modern lean process: the creation, the technology and knowledge development and the product development, using simulations, interactions, and examples. It applies to all businesses and services that want to become more innovative.

Description
This workshop teaches the lean principles as they apply in the different phases of a good lean innovation process. The creation phase focuses on the principles of lean startups, taking an idea and putting it on the path for technology development. The second phase shows how princiles like set based and concurrent engineering are applied to the development of the new technology and knowledge. The last phase focuses on the product development and applies lean principles to predictability, delinery, efficiency and speed.

Like all workshops this one also addresses the managing of the people through the transformation.

This workshop focuses on the following topics:

  • The key principles and how they are appropriately applied in the different phases of the innovation process
  • Examples and case studies of successful implementations
  • Key tools and features:
    • The lean startup and creation process
    • The set based concurrent knowledge development process
    • The fast and predictable product creation process
  • How to engage people in a lean transformation

By attending this workshop, what will attendees be able to do upon returning to work on Monday?

  • Apply lean thinking to their COMPLETE innovation creation process
  • Develop a roadmap to allow everybody to be successful at efficiently creating innovative products, services and processes
  • How to engage the people in the transformation and the new process

Level of appropriate lean experience for workshop participants:

  • Intermediate (3 to 5 years)
  • Advanced (6+ years)

Who should attend this session:  

  • Leaders, managers, and practitioners in R&D organizations
  • People engaged in non-manufacturing processes (banks, insurances, healthcare, etc.)

Lean-Driven Hackathon

WORKSHOP — FULL DAY

Abstract
This workshop teaches the principles and tools of a modern lean hackathon. The hackathon will develop ideas of interest to the participants and will conclude with the building of a minimal viable product that can be used to communicate the idea to customers or leaders.

Description
This workshop combines traditional hackathon principles and tools with proven lean startup thinking and proven lean innovation thinking. The workshop follows the traditional …….. epathize, define, build content but weaves in other proven lean innovation and start-up principles.

The workshop teaches potential future facilitators how to conduct a lean hackathon. Real customer painpoints are used to develop possible solutions theat can be implemented. Since the participants devolow the output, they are engaged the whole time in productive and fun activities.

This workshop focuses on the following topics:

  • Use the typical agenda
  • Additional lean principles and tools:
    • Productive Idea generation
    • Identifying winning concepts
    • Lean prototyping
    • Efficient convergance
  • How to engage people in a lean transformation
  • Coaching participants through the facilitation of their own hackathon

By attending this workshop, what will attendees be able to do upon returning to work on Monday?

  • Ability to facilitate their own hackathon
  • Understand the critical success factors of a productive hackathon
  • Understand when to use the tool and when not to select a different approach

Level of appropriate lean experience for workshop participants:

  • Entry Level (0 to 2 years)
  • Intermediate (3 to 5 years)
  • Advanced (6+ years)

Who should attend this session:  

  • Leaders, managers, and practitioners in R&D organizations
  • People engaged in non-manufacturing processes (banks, insurances, healthcare, etc.)

Lean-Driven Innovation for Corporate Leaders

WORKSHOP — HALD DAY

Abstract
This workshop exposes company leaders to the benefits and the challenges of applying lean principles in a non manufacturing environment like innovation creation, services, process improvement. Benefits are explained in financial terms and the challenges are identified. Special attention is given to the engagement of the leaders and the associates in the change process.

Description
Leaders often sponsor a lean initiative with insufficient understanding of what is involved in the change. Other leaders are asked to support such an initiative without understand ing the benefits and the investment.

The workshop is largely based on learning from real cases anreal examples. Leaders receive practical advice based on proven principles and tools that they can apply immediately to create or support a successful lean transformation

This workshop focuses on the following topics:

  • Practical change management
  • How to engage leaders and associates
  • Benefits of a lean transformation
  • Appropriate applications
  • The role and behavior of a real leader

By attending this workshop, what will attendees be able to do upon returning to work on Monday?

  • Apply the key principles in the right places to derive the expected benefits
  • Change the leader’s behaviors to direct or support a successful implementation

Level of appropriate lean experience for workshop participants:

  • Intermediate (3 to 5 years)
  • Advanced (6+ years)

Who should attend this session:  

  • Leaders, managers, in R&D and nonm manufacturing organizations
  • Lean transformation leaders
  • People engaged in non-manufacturing processes (banks, insurances, healthcare, etc.)

Lean Driven Project Management

WORKSHOP — HALF DAY OR FULL DAY

Abstract
Lean thinking can increase delivery, speed, and agility of all kinds of projects, and it helps motivate and engage people.

Description
Although the chief engineer (or project manager) and matrix organizations are staples of a lean organization, few companies have taken advantage of other lean principles and tools when managing their projects. At Goodyear and as described in the book Lean-Driven Innovation, lean thinking combined with a solid project management organization has led to large increases in on-time delivery, speed, and agility. Projects meet their business case (profitable products) and resource utilization has been tripled despite a flat budget.

This workshop teaches how lean principles can help project execution, and it describes lean startup principles that help organizations transition new ideas into successful products. In addition to the process, the workshop also covers the appropriate way to manage people and lead project teams.

The workshop focuses on the following topics:

  • The prerequisites for successful lean project management
  • The lean principles to improve delivery, speed, and agility
  • Visual management and visible resource allocation
  • Managing people and leading a project team in a lean environment
  • Lean project management subjects, including managing projects in small increments, project management flow, resource allocation, late start, respect for people, agile management, visual project management, and daily stand-up meetings

By attending this workshop, what will attendees be able to do upon returning to work on Monday?

  • Integrate lean principles into current projects
  • Become a much more effective project manager
  • Engage people — up and down the organization — and become a better team leader

Level of appropriate lean experience for workshop participants:

  • Intermediate (3 to 5 years)
  • Advanced (6+ years)

Who should attend this session:  

  • Leaders, managers, and practitioners in R&D organizations
  • Project managers and project team members
  • People engaged in non-manufacturing processes (banks, insurances, healthcare, etc.)

Creating a People Centric Lean Organization – aka: Inside Out Transformation

WORKSHOP — HALF DAY

Abstract
The success of lean initiatives does not only come from a better process but also from a better way of managing and leading the people in the process. This workshop shares the basic principles of people management illustrated by experiences and examples from the lean initiative at the Goodyear Innovation Centers, as described in the book Lean-Driven Innovation.

Summary
Many companies have successfully implemented lean principles and tools needed to successfully transform their organizations. Unfortunately, principles and tools without establishing a lean culture will frequently fail to deliver all that is possible. A lean transformation requires new ways to manage people in the new lean environment, which creates a collaborative, innovative culture.

This workshop focuses on the critical people skills observed at many successful lean organizations, like Toyota, and also addresses concepts like people-centric lean management, respect for people, upside-down leadership, and many more. Hands-on activities and examples from real-life experiences present workshop attendees with lean behaviors they can begin to model in their organizations.

The workshop focuses on the following topics:

  • What is different in a lean operation?
  • Motivating and influencing associates
  • Engaging associates in the lean transformation
  • Practices that support respect for people
  • Acquisition and teaching of new lean people skills
  • Required lean leadership behaviors
  • R&D management subjects, including people-centric lean, motivation, people engagement, inside-out transformation, upside-down leadership, and respect for people
  • Analysis and discussion of real people related cases

By attending this workshop, what will attendees be able to do upon returning to work on Monday?

  • Change behaviors to lead a more successful lean transformation
  • Be a better influencer, manager, leader, and coach

Level of appropriate lean experience for workshop participants:

  • Intermediate (3 to 5 years)
  • Advanced (6+ years)

Who should attend this session:

  • Practitioners, managers, leaders, and anybody who wants to be more successful managing people in their organization, especially through a lean transformation
  • Leaders, managers, and practitioners in R&D organizations
  • People engaged in non-manufacturing processes (banks, insurances, healthcare, etc.)

Change Management

WORKSHOP — HALF DAY

Abstract
This workshop teaches the basic principles of change management based on what we learned during the lean transformation at the Goodyear Innovation Centers.

Summary
Many people think that change management is about redrawing organization charts. Unfortunately, those transformations are rarely successful. It is also unfortunate that most change leaders are engineers or professionals who are not experts in change management and often lack the experience to lead a successful lean transformation.

This workshop teaches the basic principles of change management and shares the experience and examples of the successful lean transformation at the Goodyear Global Innovation Centers, as described in the book Lean-Driven Innovation.

The workshop focuses on the following topics:

  • Prerequisites for a successful lean implementation
  • How to prepare the organization and the leaders
  • Engaging leadership and associates in the process
  • Develop a vision and plans
  • Communication and education
  • How to motivate the people involved in the transformation
  • Sustaining and anchoring the change
  • Change management subjects, including the 11 steps of change management, people engagement, respect for people, and the role of the change leader,

By attending this workshop, what will attendees be able to do upon returning to work on Monday?

  • Change personal behaviors that will enable them to lead a more successful lean transformation
  • Be a better influencer, manager, leader, and coach

Level of appropriate lean experience for workshop participants:

  • Entry Level (0 to 2 years)
  • Intermediate (3 to 5 years)

Who should attend this session:

  • Practitioners, managers, leaders, and anybody who is involved in a lean transformation

Transforming from the Inside Out

WORKSHOP — FULL DAY
Combination of two workshops: Change Management and Managing People in a Lean Transformation

Abstract
A successful lean transformation requires the engagement of the people who do the actual work. This workshop teaches the basic principles of change management and shows how to engage people — in R&D and throughout processes and functions impacted by R&D — in a successful and sustainable transformation.

Summary
Bottoms-up and top-down are two popular modes for a lean transformation, but who has ever heard about an inside-out transformation? This is exactly what Goodyear did for its lean transformation of global R&D (described in the book Lean-Driven Innovation). Inside-out is about educating the people who do the work about lean principles and engaging them in an organized transformation and a well-managed change process. Leadership must also be engaged and willing to change their roles and behaviors. Respect for people is at the heart of the resulting cultural change.

This workshop is a combination of a half-day session on change management and a half-day session on engaging people in a lean transformation. (Both sessions are also taught as separate half-day events.)

The workshop focuses on the following topics:

  • Organized change-management process
  • How to engage people in the change
  • How leadership must change
  • The role of the change leader
  • Lessons learned at Goodyear
  • Change management and R&D project management subjects, including the 11 steps of change management, people engagement, respect for people, the role of the change leader, people-centric lean, motivation, and upside-down leadership
  • Analysis and discussion of real people related cases

By attending this workshop, what will attendees be able to do upon returning to work on Monday?

  • Change their behaviors to lead a more successful lean transformation
  • Be a better influencer, manager, leader, and coach

Level of appropriate lean experience for workshop participants:

  • Entry Level (0 to 2 years)
  • Intermediate (3 to 5 years)
  • Advanced (6+ years)

Who should attend this session:

  • Practitioners, managers, leaders, and anybody who wants to be more successful managing people in their organization, especially though a lean transformation

Value-Stream Mapping for Non-Manufacturing Processes

WORKSHOP — HALF DAY

Abstract
This workshop teaches value-stream mapping in a fun and hands-on environment

Description
Value-stream mapping is one of the most popular tools in any lean transformation. This workshop teaches the basic principles, and then the participants are coached through making their own current-state value-stream map. The focus is on non-manufacturing processes, where the product or the work may not be visible.

The workshop focuses on the following topics:

  • Discovering and understanding the process
  • Visualizing the flow of value
  • Analyzing the process and understanding the areas for improvement
  • When to draw a future-state map
  • How to overcome common problems and obstacles
  • Implementing and sustaining the improvements
  • Lean thinking subjects, including value-stream mapping and value- stream analysis
  • Participants will be coached through making and analyzing their own value stream map

By attending this workshop, what will attendees be able to do upon returning to work on Monday?

  • Make their own value-stream maps to improve their processes
  • Facilitate a value-stream mapping session
  • Make value-stream mapping an integral part of the improvement process

Level of appropriate lean experience for workshop participants:

  • Entry Level (0 to 2 years)
  • Intermediate (3 to 5 years)

Who should attend this session:  

  • Leaders, managers, and practitioners in R&D organizations
  • People engaged in non-manufacturing processes (banks, insurances, healthcare, etc.)

A3 Problem Solving

WORKSHOP — TWO HALF DAYS (separated by 4 to 6 weeks)

Abstract
A good A3 problem-solving process is an integral part of a continuous improvement culture. This workshop teaches the principles of the A3 process and coaches participants through a real-life application.

Description
A good continuous improvement system requires a standard problem-solving process. The A3 process has become a lean standard for this purpose. But there is very large diversity in how the process is applied, misunderstanding of the range of benefits from the A3 process, and common missteps that cause companies to abandon the process. The A3 has to be viewed as a tool within a process that guides the practitioners toward solving the right problem and implementing a permanent solution. A good A3 problem-solving process also is a great method to coach and develop people. This workshop teaches the basic principles and coaches the participants through their own A3 project, which is focused on a real problem in their organization.

The workshop focuses on the following topics:

  • When is an A3 needed
  • The 14 steps of the problem-solving process
  • Answers to challenges along the A3 process, such as finding the right problem, root-cause analysis, appropriate countermeasures, need for PDCA, making a solution permanent, etc.
  • A3 subjects, including the end-to-end A3 process, continuous improvement, and reading and coaching A3s
  • Participants will be coached through creation of their own A3, based on a problem that each participant brings to the class.

By attending this workshop, what will attendees be able to do upon returning to work on Monday?

  • Start solving their own problems with the A3 process
  • With repeated use and experience gained, improve their skills and become good A3 coaches, which enhances problem solving throughout the organization

Level of appropriate lean experience for workshop participants:

  • Entry Level (0 to 2 years)
  • Intermediate (3 to 5 years)
  • Advanced (6+ years)

Who should attend this session:  

  • Leaders, managers, and practitioners in R&D organizations
  • People engaged in non-manufacturing processes (banks, insurances, healthcare, etc.)

Gemba Walks

Under Development


Lean Product Development Certification – Black Belt

LEARNING COURSE — 2 WEEKS
Primarily classroom, with portions that also could be taught in a live web seminar.

Abstract
This series of learning events covers all the subjects of lean product development and innovation to enable participants to lead major lean transformations. The course will include one coached A3 project.

Summary
This course covers all elements of lean product development and innovation to prepare participants to lead a major transformation or to make major contributions to an existing transformation. The course teaches the major subjects in a hands-on environment with many examples. Participants are encouraged to read key publications that are reviewed and discussed in the class. Every participant is coached through a real-life A3, which is created based on conditions in their own organization. The program concludes with a knowledge assessment; a certificate is issued to participants who complete the course.

The workshop focuses on the following topics:

  • Principles of lean product development — short history; value and waste; value streams and value-stream mapping; flow and pull; and continuous improvement
  • A3 problem-solving process
  • Change management
  • Organization forms
  • Lean innovation workshop
  • Managing people in a lean environment
  • Knowledge management
  • Gemba walks at local companies (if possible) and project reviews
  • Lean project management
  • Strategy deployment (hoshin kanri) and other miscellaneous topics

By attending this course, what will attendees be able to do upon returning to work on Monday?

  • Become the leader of a major lean transformation
  • Make a significant contribution to an existing transformation

Level of appropriate lean experience for course participants:

  • Intermediate (3 to 5 years)
  • Advanced (6+ years)

Who should attend this session:

  • Leaders, managers, and practitioners in R&D organizations
  • People engaged in non-manufacturing processes (banks, insurances, healthcare, etc.)

Lean Product Development Certification Green Belt

LEARNING COURSE — 2 DAYS
Primarily classroom with portions that also can be taught in a live web seminar.

Abstract
This course introduces participants to both the basic principles of lean product development and problem-solving, which will enable them to perform continuous improvement projects in their own R&D organization.

Summary
This course illustrates why it is important to use lean thinking in an R&D organization and shows participants where to look for meaningful improvement. The basic principles of lean product development — such as customer value, waste, value streams, flow, and knowledge management — are explained and illustrated with examples and simulations.

Participants also learn the basics of continuous improvement, including A3 problem solving. They will practice the A3 methodology in the class by solving a real-life problem that they have brought to the class.

The workshop focuses on the following topics:

  • Principles of lean product development
  • Customer value and waste
  • Value streams
  • Flow and pull
  • Continuous improvement
  • Practical A3 problem-solving process
  • Knowledge management

By attending this course, what will attendees be able to do upon returning to work on Monday?

  • Independently contribute to a lean product development initiative
  • Apply lean thinking in their organization
  • Execute A3 problem-solving projects

Level of appropriate lean experience for course participants:

  • Beginner (0 to 3 years)

Who should attend this session:

  • Practitioners and associates from organizations that promote continuous improvement in R&D
  • People engaged in non-manufacturing processes (banks, insurances, healthcare, etc.)